A professional team provides comprehensive service guidance, offering attentive companionship throughout the entire process from installation to usage

Created on 04.21
Professional team's all-round service: Making professionalism within reach
We build a full-chain service system with "in-depth technology cultivation + demand insight" to solve the implementation problems for beauty industry partners:
Customized service design
Before service: Conduct in-depth research on the customer's scenarios and tailor a "Service blueprint" that covers equipment debugging plans, personnel training matrices, and operational optimization suggestions
During the service: A dual expert team of "technology + operation" will be formed to complete the implementation of the plan within 72 hours, and on-site guidance manuals will be provided at key nodes
Full-cycle capability empowerment
✔ Basic operation level: It offers dual-track training of "theory + practical operation", including over 100 minutes of high-definition teaching videos, a simulation assessment system, and an error review mechanism
✔ Advanced Operation level:
● Quarterly business analysis meeting: Interpret regional consumption data and output strategies such as increasing average transaction value and optimizing repurchase rate
● One-on-one private domain guidance: Assist in building a customer management system and customize a stratified operation plan for members
Intelligent service upgrade
• Develop the "Service Assistant" mini-program: Real-time query of work order progress, technical documents and inventory spare parts, and shorten the response time for problem reporting to 15 minutes
Establish a "knowledge base Dynamic update" mechanism: Update 20% of the content every quarter to keep pace with new industry standards, new product features and current trends
• Quantification of service effects
Implement the "three 100%" quality control: 100% problem resolution rate, 100% training and assessment pass rate, and 100% customer satisfaction
• Annual Service White Paper: Visually presents service data, including 12 typical cases, 20 optimization suggestions and industry benchmarking analysis
Service value proposition:
Professionalism is not just a slogan; it is about providing a "standard answer" for every link. From the implementation of technology to the improvement of business operations, we use a combination of "expert teams + intelligent tools + data support" to enable you to gain industry-leading operational capabilities without building a complex service system on your own, focus on the growth of core businesses, and truly make professionalism a competitive edge.
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